REFUND POLICY
We aim to provide you with a seamless shopping experience. However, if you are not satisfied with your purchase, here’s how we can help:
1. Eligibility for Returns
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Items can be returned within 7 days of delivery.
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Only unused, unwashed, and undamaged products with original tags and packaging are eligible.
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Custom-stitched or altered pieces are non-returnable.
2. Non-Returnable Items
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Sale or discounted products.
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Customized or pre-ordered garments.
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Accessories and hygiene-sensitive items.
3. How to Initiate a Return
Email us at [Insert Return Email] within 7 days of receiving your order with:
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Your Order ID
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Reason for return
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Images of the product (if defective/damaged)
Our team will review your request and arrange a return pickup (subject to location availability).
4. Refunds
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Refunds will be processed within 7-10 business days after the item reaches us and is inspected.
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Refunds will be made to the original payment method. COD orders will be refunded via UPI/bank transfer.
5. Exchanges
We offer size and product exchanges based on availability. If the desired product is unavailable, a store credit or refund will be issued.
6. Shipping Costs
Return shipping is free in case of:
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Wrong product received
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Damaged item
In other cases, return shipping charges may be deducted from the refund.
